Please note that whilst we believe that the information on this page is accurate and up to date, it is for general guidance only and is subordinate to the Booking Conditions. Our aim is for you to enjoy your stay at Porth Enys and we hope the information below is of assistance. More detailed information will be provided to all visitors shortly before arrival.

 Please do not hesitate to contact us by email or phone if you have any queries.

1.  Gas and Electricity - Gas and Electric charges are included in the Tariff. The central heating controls are sited on the wall in the middle of the lounge. Cooking is by electricity.

2.  You should be aware that duvets, blankets, and pillows are provided, as are purely decorative duvet covers. You should therefore provide your own sheets, duvet covers, pillowcases, and towels as necessary. Alternatively, Bed Linen and towels can be hired from Rainbow at costs set out on the linen hire price list. You should notify your requirements before the balance of the cost of your booking is due so that the cost can be included with your final payment. Any linen requirement made after that time will have to be made direct with the supplier. Linen hire costs MUST be paid in full, along with the balance of hire charges, no later than 21 days before arrival.  Full details are on the price list. 

3.  Damp - Cornish air is often warm and moist, tending to cause condensation. Visitors are encouraged, therefore, to open the bathroom window in particular to allow ventilation whilst showering. 

4.  Pets - Pets are not allowed at Porth Enys.

5.  Damage Deposit - A damage deposit of £60(sometimes £100) is required for all bookings. All visitors are reminded that every care should be taken with the house and its contents, and that breakages and other damage are chargeable.

6.  Car Parking - Car parking for up to three cars is available on site and is included in the tariff. If, exceptionally, you require additional parking, there are a number of long and short stay car parks around St. Ives. Weekly tickets for these are available and can be bought from the attendants. For car parking charges in general, please contact  the tourist information office or Penwith Council.

7.  Short Breaks - Bookings for short breaks at Porth Enys may, at the owners sole discretion,  be accepted from previous visitors to Porth Enys. Such bookings are, due to the cleaning costs of such a large house, subject to a minimum charge of £250.00.  

8.  Bookings for next year - Bookings for your next years' holiday may be made at any time.  Porth Enys is booking up earlier each year, particularly due to increasing use of the internet.  Regular visitors are given preference, but they should inform us as soon as they feel able to confirm their intentions.  We will not normally accept bookings over 12 months ahead, particularly if the dates conflict with those of a known regular visitor.  On receipt of such an enquiry and at our sole discretion, we may try to contact our regular visitor in order to establish their requirements before accepting a booking.  Otherwise, we will take your contact details and confirm availability to you once our regular client has confirmed their wishes to us.  If you wish to visit Porth Enys again next year, the safest course is to let us know during, or at the end of, this years' holiday. Please contact Colin Antrobus by phone or email to reserve your dates.

9.  Key Collection - details of key collection will be supplied along with instructions on getting to the house will be supplied once final payment has been received. Visitors should ensure that all windows and doors at Porth Enys are left securely locked when they are not on the premises or on departure. 

10. Changeover Times - Porth Enys should be vacated by 10.00 a.m. on departure day. Porth Enys is a larger property than most available in St. Ives and it takes some time to clean. Your assistance in leaving Porth Enys in a reasonably clean and tidy condition will be appreciated and will help in making the property available to the next visitors by 3.00 p.m. Our cleaners will try to clean and freshen the house and prepare beds when linen is required, all within the above time frame. In particular, visitors are asked to ensure that they leave all crockery, cutlery, and kitchen utensils/equipment in a clean and usable condition. Additional cleaning costs incurred due to the poor state of the property are chargeable under booking condition 10.

11. Childrens games - A number of games, books, jigsaws, and videos are available for use by visitors. Visitors are asked to try to keep the games/jigsaws complete in their respective boxes. 

12. Equipment - The equipment at Porth Enys is as stated in the property details. Basic kitchen utensils are provided as as is crockery and cutlery for nine, an ironing board, etc. Toilet rolls, cleaning materials, foods and other consumable items are NOT provided(dishwasher tablets are provided). Please note that whilst every care is taken to ensure that the description of the house and it's contents and equipment is correct and up to date, it cannot be guaranteed that all equipment will be available for use in the event of an item requiring repair or attention which cannot be obtained immediately. 

13. Who can book - Please see booking condition 2 for the limitations as to bookings.

14. Arrival by Train/Coach. Porth Enys is very close to St. Ives' bus and train stations. If you require a taxi you can contact DJ Cars directly on 01736 796633. Taxis are also available from Penzance station should your train not connect with the local service.

15.  Foods/Provisions - There is a wide variety of shops in St. Ives and a Tesco supermarket at Carbis Bay. Forestores, Fore Street, St. Ives(01736 794578) will accept orders for groceries, etc., and deliver them to you. There may well be a charge for this service and you should contact them direct to order or obtain further details.

16. Cancellation - Visitors are reminded of booking condition 3 regarding cancellation, and that they should make their own insurance arrangements to cover such an eventuality.

17. Refuse collection - The refuse collection day is Monday, including Bank Holidays. The wheelie bin is kept in the car parking area but on collection days it should be moved to the end of the car parking area away from the house, outside the chain. Please return the bin to it's former location once it has been emptied.

18. Emergencies - for police, fire, and ambulance, dial 999. For general police enquiries - 0990 777444. 

19. Doctors - The Stennack Surgery, The Stennack, St. Ives. 01736 795237 or 01736 796413 or 01736 793333.

20. Dentist - Tregenna Hill, St. Ives. 01736 796260.

21. Travel Agent - St. Ives Travel, Station Buildings, St. Ives. 01736 795197.  

22. Garages - The main agents for different makes of car can be found by following the link on the Porth Enys website links page. You may wish to check the location of garages for your make of car before setting out on your journey.

23. Information on St. Ives - Please visit the links page on the Porth Enys website including Gulview Maps which are very clear graphical representations of the town rather than conventional maps. These can be bought in St. Ives and can be viewed on their website.

24. TV reception is sometimes variable dependent upon tidal and weather conditions. Occasionally poor reception does not necessarily indicate a fault with the equipment.